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Audio, Navigation System & Related • Call issues

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I just got a 2015 Limited as a pretty great deal from a bank repo, 154k miles. I have a Samsung Galaxy S24 Ultra connected via Bluetooth. I have the Sony audio system and it sounds great. But when I take or place a call, the audio only comes out of two very small speakers right above the speedometer, it sounds tiny and far away. I have updated to SYNC 3.10 yesterday, and there is no difference. Is this an ACM issues or something else? The person on the other end can hear me just fine. Thanks in advance, I know this group has a wealth of knowledge.

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